Frequently Asked Questions
Thank you for considering Massruum for your WordPress and WooCommerce needs. We understand that you may have questions about our services, how we work, and what we can do for your business. To assist you, we’ve compiled a list of frequently asked questions and their answers. If you have a question that isn’t covered here, please feel free to contact us directly. We’re here to help!
Frequently Asked Questions
Why WordPress / WooCommerce?
Over the years, we have experimented with various technologies for websites and e-shops, including Shopify, OpenCart, and Tumblr, among others. Each of these platforms has its pros and cons, but WordPress truly stands out in terms of SEO.
Although WordPress’s admin section can initially seem like a maze, it remains the most widely used CMS platform available. What’s more, it’s free and GPL-licensed.
As for WooCommerce, we’ve seen it efficiently power fast e-shops selling thousands of products.
In conclusion, these technologies have been tried and tested over the years. They are free to use and modify, and they perform exceptionally well when handled by those who know how to exploit their full potential.
What types of businesses do you work with?
At Massruum, we primarily work with small to medium-sized businesses that already have an established online presence, particularly those with WordPress websites or WooCommerce online stores. We specialize in partnering with businesses that are looking to improve and optimize their existing platforms.
Our clients come from various industries, including but not limited to, fitness, cosmetics, retail, and more. We’ve had the opportunity to work with businesses at different stages of their online journey. Some of our clients have been up and running for a while but have hit a plateau, while others are seeing steady growth but want to accelerate it. We particularly enjoy working with businesses that have bootstrapped their initial growth and are now ready to take their online presence to the next level with professional help.
While we’re based in Estonia, our services are not limited by geography. We have the capability and experience to work with businesses located in the EU and the USA. We’re passionate about helping businesses grow and succeed online, regardless of their location.
In summary, if you are a small to medium-sized business with an existing WordPress or WooCommerce platform and are seeking to enhance your online presence, we at Massruum are ready to partner with you.
How do you charge for your services?
At Massruum, our pricing is structured around the specific needs of your project. We typically establish an hourly rate based on the complexity of the work and the skills required.
Once we have a comprehensive understanding of your project, we agree on a monthly budget. This allows you to have a clear picture of the expected costs and helps us allocate the necessary resources effectively.
It’s important to note that we value transparency and open communication when it comes to pricing. We’ll discuss the estimated costs with you before we start any work, and we’ll keep you informed about any potential changes that might affect the budget as the project progresses.
Our ultimate goal is to provide you with high-quality, cost-effective WordPress and WooCommerce development services that will enhance your business’s online presence.
What if I need changes or updates to my site after the initial project is complete?
Absolutely, we understand that a website or an online store is a dynamic entity that needs to evolve with your business, market trends, and customer preferences.
At Massruum, we believe in building long-term relationships with our clients. This means that our partnership doesn’t end once the initial project is completed. We are more than happy to provide ongoing support and maintenance for your website or online store.
Whether you need minor tweaks, new features, or a complete design overhaul, we’re here to assist. We can work out an ongoing maintenance agreement or address updates on a case-by-case basis, depending on what suits your needs best.
Our aim is to ensure that your online platform remains up-to-date, functional, and appealing to your customers, helping you to achieve your business goals in the long run.
Can you take over an existing WordPress/WooCommerce site that was built by another developer?
Absolutely, at Massruum, one of our specialties is taking over and enhancing existing WordPress and WooCommerce projects.
Whether your site was built by another developer, an in-house team, or even if you set it up yourself, we can step in and help you take it to the next level. We start by conducting a thorough audit of your site to understand its current state, the technologies used, the architecture, and any potential areas of improvement.
We’re experienced in navigating through different coding styles and structures, and we always take a careful, respectful approach to existing setups. Our goal is to maintain the integrity of your site while enhancing its performance, functionality, and user experience.
So, whether you need us to fix issues, implement new features, optimize for performance, or simply take over regular maintenance and updates, we’re more than capable and happy to help.
Do you provide any SEO services?
Yes, at Massruum, while our primary focus is on WordPress and WooCommerce development, we understand the crucial role that SEO plays in the success of any online platform.
In all our projects, we implement SEO best practices to help improve your site’s visibility on search engines. This includes creating an SEO-friendly site structure, optimizing page load speeds, ensuring mobile-friendly design, and utilizing proper meta tags.
However, it’s important to note that while we incorporate these technical SEO elements into our work, we don’t offer comprehensive SEO strategy services such as keyword research, content creation, and link building. These are specialized fields that typically require a dedicated SEO professional or agency.
In conclusion, while we ensure that all the sites we develop are set up with SEO best practices in mind, for a full-fledged SEO strategy, we recommend partnering with an SEO specialist.
Do you have experience with connecting to payment gateways and/or POS systems?
Yes, absolutely. At Massruum, we have extensive experience integrating payment gateways and Point of Sale (POS) systems into existing WordPress and WooCommerce platforms.
We understand that a secure and seamless payment process is vital for any e-commerce business, and we’re proficient in integrating a range of payment gateways, including but not limited to Stripe, Montonio, Maksekeskus and more. This ensures your customers have a variety of secure options to complete their purchases.
Similarly, for businesses with both online and offline operations, we can integrate your WooCommerce store with POS systems. This helps keep your inventory, sales, and customer data synchronized between your physical store and online platform.
We thoroughly enjoy tackling complex tasks like these because they allow us to leverage our technical skills while creating tangible improvements in your business operations. So, whether you’re looking to add a new payment option, sync your online and offline sales, or tackle another complex integration, we’re more than ready to assist.
I have an idea for a WordPress plugin. Can you help develop it?
Absolutely, we would be more than happy to assist you with that. At Massruum, we specialize in custom WordPress plugin development.
Whether you have a fully fleshed-out concept or just the beginnings of an idea, we can work with you to develop a plugin that meets your specific needs. Our process typically begins with a discussion to understand your idea, the problem you’re trying to solve, and how you envision the plugin functioning.
From there, we’ll develop a plan, create a prototype, and finally, build and test the plugin to ensure it works seamlessly with your WordPress site. We also ensure that all the plugins we develop adhere to WordPress coding standards and best practices for maximum compatibility and performance.
So, if you have an idea for a WordPress plugin, we’re fully equipped and excited to help bring it to life.
Ready to elevate your online presence and take your existing WordPress or WooCommerce project to the next level? Contact us today for a consultation and let us create the perfect web solutions for your needs.